Shandong Shengshi Star Building Materials Technology Co., Ltd.
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FAQ

Q: Can I get Samples for testing and how?
A: We’d love to offer samples for your testing, lab approval and pilot production before your PO confirmed.
Basically,we send samples to you for free by DHL,FEDEX or TNT.
You can send a samples request on contact us on website or mail us, our sales representatives will reply you in 12 hours.

Q: Are you able to produce specific modified grades for my own formulation?
A: Our well experienced technical teams and high-tech laboratories are able to check your special requests and we can produce different modified products for each different customer. Please just contact with our sales representatives.

Q: May I learn current price conditions of the products?
A: Yes, please send an email to beatrice@sdshengshizhixing.com&eric@sdshengshizhixing.com.
Our sales representatives will reply you in 12 hours about your requirements.

Q: Are you manufacturer or trader?
A:We are a professional manufacturer and we have 13 years of production experience, you can buy assured products.

Q: What is your terms of payment?
A: T/T 30% in advance and balance before shipment.

Q: What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q: How about your delivery time?
A: We can deliver the goods the next day at the soonest, and the latest will not be more than 9 days.
Such a fast delivery time depends on our strong production capacity, which is not affected by the environmental protection and the
shutdown, so if you want to find a stable supply of goods to choose us is your right choice!

Q: Do you test all your goods before delivery?
A: Yes, we will carefully test the products before delivery, and we will also test the products for application test. It is our
advantage to test the products for application test before delivery, which ensures that the products delivered are 100% qualified.

Q: Is it OK to print my logo on the bags?
A: Yes. we can accept this clause, please inform us formally and confirm the design firstly before production.